Frequently Asked Questions

1. How do I register?

To access our education material, there is no registration required. For the tests, you only have to provide us with your email address and name, we will mail you the certificate, with your name.

2. Are there any charges for registration?

No. Registration on is absolutely free.

3. Do I have to necessarily register?

It is only mandatory to register if your institute insists.

4. Can I have multiple registrations?

Each email address and contact phone number can only be associated with one account.

5. How do I reset my password?

You need to enter your email address on the Login page and click on forgot password. An email with a reset password will be sent to your email address. With this, you can change your password. In case of any further issues please contact our customer support team.

6. What are the modes of payment?

You can pay for your order using the following modes of payment; All major banks, Credit and debit cards (VISA / Mastercard / American Express)

7. Are there any other charges or taxes in addition to the price shown?

There are no additional taxes added. The prices you see on our pages are the prices you pay.

8. Is it safe to use my credit/ debit card?

Yes it is absolutely safe to use your card. A recent directive from RBI makes it mandatory to have an additional authentication pass code verified by VISA (VBV) or MSC (Master Secure Code) which has to be entered by online shoppers while paying online using visa or master credit card. It means extra security for customers, thus making online shopping safer.

9. When will I receive my confirmation?

You should receive it by email within 5 minutes. If not, please contact us.

10. Is there a refund policy?